Problem Description: Even power off through VI client, the VM is still running and cannot be shutdown.
Requirements before proceeding: For ESX only with console access. Not for ESXi.
Order of Operations and Commands:
Method 1 (had been tested)
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#Find PS for a VM
ps -auxwww | grep VMNAME
For example: ps -auxwww | grep OFF-RS-WEBQA1
# Kill the VM
kill -9 PID
# Start VM again through VI client or through command line
Method 2 (This is a reference. Prefer to use Method 1.)
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# list all VM ID
vm-support -x (note: small x)
#Kill the VM
vm-support -X <VMID> (Note: big X)
# Start VM again through VI client or through command line